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Car makes

Audi service

The gearbox, the all-wheel drive and where your Audi started life.

An Audi service suits a mechanic who works on Audis often, with diagnostic equipment that reads the car and a good grasp of its S tronic gearbox. S tronic is Audi's name for the dual-clutch gearbox Volkswagen calls DSG, and some versions need their fluid changed on a schedule. If your Audi came in second-hand from Japan, check its warranty and recall position with Audi New Zealand before you rely on either.

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S tronic is Audi's name for the dual-clutch gearbox Volkswagen calls DSG, and some versions need their fluid changed on a schedule. If your Audi came in second-hand from Japan, check its warranty and recall position with Audi New Zealand before you rely on either.

Last updated 3 November 2026 · By the Mechanic Sorted team, NZ · Our editorial policy

S tronic: what's inside, and why it matters

Wikipedia records that Audi renamed its direct-shift gearbox S tronic. It's two gearboxes in one case, each with its own clutch, run automatically.

The clutches come in two kinds. The six-speed DQ250 runs wet clutches in fluid that needs regular changes; the seven-speed DQ200 uses dry clutches. Ask the mechanic which unit your car has and when its fluid is due.

A gearbox that slips, shudders or throws up a warning is worth looking at early. The transmission page covers what a good diagnosis involves.

quattro and your tyres

quattro is the name Audi uses for its four-wheel-drive systems. Whatever version yours has, it's happiest on four tyres of the same make, size and tread depth.

If one tyre is damaged, ask the mechanic whether a single replacement is fine on your car or whether it should be a pair or a set. Say it's a quattro when you tell us the job.

Sold new here, or a used import?

Sold new in New ZealandUsed import
HandbookEnglishOften Japanese
Service historyUsually on recordOften missing, so start with a thorough service
Warranty and roadsideAs the booklet saysAsk Audi New Zealand with the VIN
RecallsCheck the VIN with Audi New ZealandNZTA says the maker overseas is ultimately responsible, and the importer has duties too

Audis do arrive both ways. Wikipedia notes most used imports here come from Japan, and that the non-Japanese makes among them are mostly German, Audi among them. An import can be a good car, but it can also come without its history and with parts of its paperwork in Japanese.

If the car is still under an Audi warranty, the MTA says a qualified independent mechanic should be low risk when servicing follows Audi's guidelines and specifications. Extended warranties are different: the MTA says most of them need dealer servicing.

Good questions for an Audi mechanic

  • Which gearbox does this car have, and is its fluid due?
  • Does your diagnostic equipment read Audis and reset the service reminder?
  • Which oil goes in, and does it match Audi's specification for this engine?
  • Can you check the VIN for open recalls?

What an owner can look after

You can

  • Check all four tyres for pressure and even wear.
  • Note when the gearbox feels wrong: cold, hot, from a standstill or at speed.
  • Collect any receipts that show what's been done before.

Leave to the mechanic

  • Gearbox fluid changes and S tronic diagnosis.
  • Fault codes and service reminder resets.
  • Brakes, suspension and anything electrical.

What we'd do with an Audi

We'd find out which gearbox it has and when its fluid was last changed, since that one item can change the whole quote. If it's an import, we'd ask Audi New Zealand what cover and recalls apply to the VIN. Then we'd use a mechanic who works on Audis every week, with the oil and parts written into the quote.

Questions people ask

Is there an Audi mechanic near me who isn't a dealer?

Give us the job, the model and the postcode where the Audi is kept, in Auckland or anywhere else, and mechanics near it are shown the job. A local mechanic who specialises in your car.

What's the difference between S tronic and DSG?

Mostly the name. Wikipedia says Audi renamed its direct-shift gearbox S tronic; the same dual-clutch idea is called DSG on a Volkswagen.

Will an independent service affect my Audi warranty?

The MTA says a qualified independent mechanic should be low risk if the servicing follows Audi's guidelines and specifications. Check the booklet first, because extended warranties usually need the dealer.

Ready to get the car sorted?

Anything you already picked is still in the card up top. Carry on from there.

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Where this information comes from

Rules do change. If one matters for your car, check it on NZTA's site or with Consumer Protection. How we write and check these pages.