Get it sorted
Gloved hands wiping an engine oil dipstick with a rag

Car makes

Kia service

Keep the extension or go independent: what Kia's terms mean for where you take it.

A Kia service follows the schedule in the book, and the real decision is whether you want to keep Kia's warranty extension. Kia New Zealand says the extension is only valid when the car has been continuously maintained by an authorised Kia dealer. If it's already gone, or you'd rather choose your own garage, a local mechanic who works on Kias can do the job.

13524R

1st · 1 of 4 answered

What does your Kia need?

What does your Kia need?

Stopped on the road? Get everyone well clear of the traffic. If anyone is hurt or in danger, call 111.

Only one local mechanic gets your number.

Kia New Zealand says the extension is only valid when the car has been continuously maintained by an authorised Kia dealer. If it's already gone, or you'd rather choose your own garage, a local mechanic who works on Kias can do the job.

Last updated 3 November 2026 · By the Mechanic Sorted team, NZ · Our editorial policy

How Kia's cover is built

Base warrantyExtension on top
Petrol and diesel Kias3 years or 100,000 km2 more years or 50,000 km
Hybrids, plug-in hybrids and some EVs3 years or 100,000 km4 more years or 50,000 km

On EVs, hybrids and plug-in hybrids, Kia New Zealand covers the high-voltage battery for 8 years or 160,000 km in total, whichever comes first. New Kias also get 5 years of roadside assistance.

What keeps the extension alive

Kia's terms tie the extension to an authorised Kia dealer maintaining the car the whole way through. One service elsewhere puts that at risk, so decide early rather than halfway.

Timing counts too. Kia New Zealand warns that servicing late, on time or kilometres, may affect the car's warranty. Routine servicing isn't part of the warranty itself; that's what Kia's Scheduled Service Plan is for, covering the first 3 years or up to 45,000 km.

For the base three years, the MTA's general view is that a qualified independent mechanic should be low risk if servicing follows the maker's guidelines. The trade-off is plain: going independent may suit you, but it gives up the extension.

Kia EVs and hybrids

Kia's EVs are fairly recent arrivals: the EV6 launched in New Zealand on 30 March 2022, the first Kia built on its E-GMP electric platform.

An EV still needs servicing. AA New Zealand lists brake checks, brake fluid that absorbs moisture, coolant for the battery and cabin filters. Hybrids add the engine's usual oil and filters. The high-voltage parts are for a mechanic trained to work on them; see the hybrid and EV page.

Before you book a Kia service

  • Check the first registration date and kilometres against the warranty table.
  • Decide whether the extension matters to you.
  • Find the service book or app record and note when the next service is due.
  • On a used Kia, ask a Kia dealer what cover is left, as Kia suggests.
  • Ask for a written quote that names the service and the oil.

What you can handle

You can

  • Keep to the due date and kilometres, whichever comes first.
  • Check tyre pressures cold, and note any warning light.
  • Keep every service record with the car.

Leave to the mechanic

  • The scheduled service and the record that goes with it.
  • High-voltage work on EVs and hybrids.
  • Diagnosing warning lights and electrical faults.

If it were our Kia

We'd look at the registration date first. If the car is young and the extension is worth having, we'd keep it with a Kia dealer and never let a service run late. If the extension is gone or doesn't matter to us, we'd use a mechanic who works on Kias, with the service and oil named on the quote.

Questions people ask

Can I get my Kia serviced in Dunedin or Auckland without the dealer?

Yes. Tell us the job and your postcode in Dunedin, Auckland or anywhere else, and the job is shown to mechanics near the car. Remember that leaving the dealer gives up Kia's extension.

How do I find out what warranty is left on a used Kia?

Kia New Zealand says to contact a Kia dealer to confirm any remaining cover. Have the VIN and the service history ready.

Does Kia's warranty pay for servicing?

No. Kia says routine servicing isn't part of the warranty. Its Scheduled Service Plan is separate and covers the first 3 years or up to 45,000 km.

Ready to get the car sorted?

Anything you already picked is still in the card up top. Carry on from there.

Get it sorted

Where this information comes from

Rules do change. If one matters for your car, check it on NZTA's site or with Consumer Protection. How we write and check these pages.