What does Mechanic Sorted do?
We run this website and the card on it. When you send a job, we show it to nearby mechanics matched to the job and the car, and give your contact details to the one that takes it.
Mechanic Sorted is not a workshop and does not repair cars. We aren't a party to anything you agree with a mechanic, and we don't negotiate for either side. We can't promise a mechanic will take every job, or say when one will ring.
Your contact details
When a mechanic or garage takes your job, we sell your contact details for that job to that mechanic or garage, so they can get in touch and quote.
Who's responsible for the quote and the work?
The mechanic or garage that takes the job. The quote is theirs, the work is theirs and the invoice is theirs, and they answer for how it turns out.
Ask for the quote in writing and read it before work starts. Under the Consumer Guarantees Act, a service has to be carried out with reasonable care and skill, be fit for the purpose you asked for, be done in a reasonable time if no time was agreed, and cost a reasonable price if no price was set. Those guarantees are with the business, and it can't contract out of them when it deals with you as a consumer.
Are there prices on this site?
No. Nothing on the site is a quote or an offer. Only a mechanic who has talked to you, or seen the car, can price the work.
What we ask of you
Use the site lawfully, and only send a job for your own car or one you're arranging work on with the owner's OK.
Give details that are true and your own: no one else's mobile, no made-up jobs, no getting around the spam check. Please don't copy our pages to publish elsewhere or scrape the site with automated tools.
Can you rely on the information here?
Our pages are general information to help you understand your car and the rules. They aren't advice about your particular car: the mechanic who sees it is the one to tell you what it needs.
Rules change. Before you rely on one for a WoF or a sale, check it on NZTA's website. Our editorial policy explains where our facts come from.
What we aren't responsible for
We aren't answerable for a garage's quote, its work or how it treats you, since that agreement is between you and the garage. We limit our responsibility only as far as New Zealand law allows, and no further.
What else applies?
New Zealand law applies to these terms. How we handle your details is in the privacy policy, and the complaints page shows where to take a problem with work on your car.
We may update these terms. The date at the top shows when they last changed, and the version on the site when you use it is the one that applies.