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Mitsubishi Outlander battery and PHEV battery replacement

Two batteries on a plug-in hybrid, and how to tell which one is causing the trouble.

A Mitsubishi Outlander battery problem on a plug-in hybrid can be either of two batteries: the 12-volt that wakes the car's systems, or the lithium-ion drive battery that slowly loses capacity with age. Mitsubishi Motors NZ says that loss is a normal trait of lithium-ion, not a defect. So before anyone talks about a PHEV battery replacement, get a health test and a written result, and rule out the small battery first.

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Mitsubishi Motors NZ says that loss is a normal trait of lithium-ion, not a defect. So before anyone talks about a PHEV battery replacement, get a health test and a written result, and rule out the small battery first.

Last updated 3 November 2026 · By the Mechanic Sorted team, NZ · Our editorial policy

Outlander PHEV batteries by version

Drive batteryWorth knowing
Original PHEV (sales from January 2013)12 kWh lithium-ionTwo charging sockets: a regular one and a CHAdeMO quick-charge port
2019 model13.8 kWhA longer electric range than the original
Fourth generation20 kWhThe biggest pack of the three

Before an Outlander PHEV battery replacement

  1. Test the 12-volt first

    Hybrid and electric cars still have a 12-volt battery for things like the lights, radio and door locks. A flat one can make a PHEV look dead when the drive battery is fine.

  2. Get a written health reading

    A mechanic who works on high-voltage systems reads the drive battery's condition with a scan tool and writes the result down, next to the car's age and kilometres.

  3. Check the warranty

    Mitsubishi Motors NZ covers the drive battery in its new hybrids and PHEVs for 8 years or 160,000 km from first registration, for the original purchaser, with repairs at an authorised Mitsubishi dealer in New Zealand. It covers parts inside the battery case only.

  4. Weigh what you actually need

    Less electric range isn't a fault. If the petrol engine still does the long runs, a car with a smaller battery than new may suit your week fine.

Mitsubishi Outlander problems worth checking

Range dropping over the years. Expected on any lithium-ion battery. The question is how far it's dropped, and a test answers that better than the dash estimate.

Battery cooling. AA New Zealand says many owners don't know their EV may have a battery cooling fan and filter, and that dirty filters on hybrids are a common cause of battery failure. Ask for them to be checked at each service.

Brakes that still need attention. A PHEV uses its motor to slow down and recharge, so the pads last longer, but the friction brakes still need inspecting. AA New Zealand adds that brake fluid soaks up moisture over time.

Non-plug-in Outlanders. These need the ordinary list: oil, brakes, tyres and the automatic's fluid when the schedule calls for it. Mitsubishi's 4B11 and 4B12 petrol engines, the 4B12 included in later PHEVs, drive their camshafts with chains rather than a cambelt. Ask the mechanic to confirm the engine code in yours.

Japanese-import and used PHEVs

If your PHEV came in second-hand, from Japan or anywhere else, note that Mitsubishi's battery cover is written for the original purchaser of a new car, so on a used or imported Outlander, ask Mitsubishi Motors NZ with the VIN what, if anything, still applies. If you bought it from a dealer, the Consumer Guarantees Act applies to the dealer; a private seller doesn't have those obligations.

If it were our Outlander

We'd clear the 12-volt first and hold off any decision until the drive battery's health is on paper. If the warranty might still apply, start with Mitsubishi. If it doesn't, compare a used or reconditioned pack against living with the range you've got. Send the job with the year and whether it plugs in. A local mechanic who specialises in your car.

Questions people ask

How long is the Outlander PHEV battery covered?

Mitsubishi Motors NZ covers the drive battery in its new hybrids and PHEVs for 8 years or 160,000 km from first registration, whichever comes first, for the original purchaser and subject to its full terms.

Is it normal for my PHEV to have less electric range than new?

Yes. Mitsubishi Motors NZ says lithium-ion capacity drops over time and that it isn't a defect. A health test tells you whether yours has dropped further than its age suggests.

Why won't my Outlander PHEV start?

Check the 12-volt battery first, as it powers the car's systems even though the drive battery moves it. If a warning message appears, photograph it for the mechanic.

Other Mitsubishi models

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Where this information comes from

Rules do change. If one matters for your car, check it on NZTA's site or with Consumer Protection. How we write and check these pages.