What the Porsche Centres include
Porsche New Zealand includes servicing at no charge for the first three years on new 718, 911, Macan, Cayenne, Panamera and Taycan models bought from its Official Porsche Centres. After that, the Centres offer a fixed-price maintenance package for most models from 2011 onwards.
Porsche says its engineers set the service intervals and specify the fluids, tyres and parts. So whoever does the work, the intervals and specifications in your Warranty and Maintenance booklet are the ones to follow.
Why a 911 needs someone who knows them
Every 911 has its flat-six engine mounted at the rear, so jobs that are routine on a front-engined car can mean more dismantling. Up to 1998 the engines were air-cooled. The 996 series brought water cooling, and with it a cooling system for the service to look after.
The Taycan is an electric car, so routine work on it needs someone trained and equipped for high-voltage systems. Whatever the model, the scan tool has to read Porsche's own fault codes as well as the generic ones.
Questions for a Porsche mechanic
- How many Porsches do you work on in a month, and which models?
- Can your scan tool read Porsche's own fault codes and reset the service indicator?
- Will you follow the booklet's intervals and use the fluids Porsche specifies?
- Will the invoice name every part and fluid, so the history stays complete?
- For a Taycan, are you trained and equipped for high-voltage work?
Owning or buying an imported Porsche
The servicing Porsche New Zealand includes is for new cars bought from its Centres. A Porsche that arrived here as a used import, from Japan or elsewhere, won't come with it, and its history can be harder to piece together.
Odometer clocking was a real problem with Japanese used imports. Before you buy, have the car inspected, and compare the kilometres with the wear on the brake and accelerator pedals, as Consumer Protection suggests.
Jobs to keep with a Porsche Centre
- Anything you'd claim under warranty.
- Servicing that's already included with a new car.
- Recall work, if your car has any outstanding.
Yours, and the mechanic's
You can
- Keep the Warranty and Maintenance booklet up to date with every invoice.
- Check tyre pressures when the tyres are cold, using the figures on the door pillar or fuel flap.
- Note any warning message, with the kilometres.
Leave to the mechanic
- Scheduled servicing with the specified fluids.
- Reading Porsche fault codes and resetting the service indicator.
- Any high-voltage work on a Taycan or hybrid.
If it were our Porsche
We'd use the Centre for the included servicing and anything under warranty. After that, we'd pick a mechanic who works on Porsches every week and can show it, and we'd ask for a written estimate naming the fluids and parts against Porsche's specification.
